Customer Management
How do you measure the satisfaction of your customers? Customer relationship management helps you integrate every aspect of the interactions with your customer, whether that is to drive business, retain business or create customer loyalty.
Advanced Distribution Partners makes customer management simple with a single, unified solution that manages customer hierarchies, customer notes, customer documents, advanced pricing and advanced discounting. Our Advanced Distribution Solution enables you to centralize all your customer management tools, including: customer coupons, promotions management, customer contracts, customer bonuses, customer rebates, item classification and multiple barcode management.
Maximize Customer Satisfaction
Recommended Download:
In a Global Economy: Staying Competitive in the Multi-Channel Distribution Industry Through The Effective Use of Best Practices
Customer Hierarchies
Having difficulty separating your customers into groups for customized offers? Advanced Distribution Partners provide a solution to differentiate your customers like never before and tailor specific discounts or pricing for a select customer level.
Customer Notes/Documents
You know accurate customer records are important to your business and your customer relationships, but tracking every invoice, note and meeting in one location seems impossible. Housing customer documents in multiple locations creates duplication, missing information and usually chaos. Let Advanced Distribution Partners organize your documents!
Advanced Pricing and Discounting
Are your calculation methods leaving you with more questions than answers? Calculation methods are defined by the business rules for calculating prices, discounts, charges and supplementary items such as free items or gifts.
Promotion Management
Managing promotions can be time consuming and complicated especially when targeting specific customer groups and/or customer levels. Tracking multiple promotions for multiple customer groups without an integrated solution from Advanced Distribution Partner is a poor use of time and resources.
Customer Contracts
Customer contracts are vital to your business; however, managing them all can be a hassle. Keeping track of different types of contracts, special terms and conditions, contract commitments and contract duration is very difficult to do manually. This is precisely why you need an integrated distribution solution from Advanced Distribution Partners.
Customer Bonus & Rebates
Every business wants to reward customer loyalty in hopes of driving more…customer loyalty. However, adding customer bonuses and customer rebates to your already overwhelmed customer management system seems like more work than it’s worth. Not with a distribution solution from Advanced Distribution Partners.
Item Classification
Item classification can help you organize and gain insight into your business. Advanced Distribution Partners offers the item classification feature to integrate and systematize all your products.
Multiple Barcodes Management
Managing multiple barcodes is common practice for any distribution business. Is your barcode management software as efficient as it should be? Our Advanced Distribution Solution makes managing multiple barcodes as easy as managing one barcode type.
