Multi-function management is delivered with our integrated distribution from Advanced Distribution for Microsoft Dynamics® AX (ADAX) from Advanced Distribution Partners. Quickly manage sponsors and complaints in one software solution.
Sponsor Management
Sponsors are managed in the ADAX from Advanced Distribution Partners at the level of the customer contact. You may designate sponsors to have discounts on sales-order total and/or supplementary items and gifts.
- Watch how Order Management from Advanced Distribution Partners allows you to:
Complaint Management
ADAX allow you to effectively manage and resolve complaints, so you can keep your customers relationships healthy and happy. Our Advanced Distribution solution manages receiving, qualifying, recording, tracking, analyzing, assigning and validating the complaints.
With our user-friendly interface, complaints can be created from the order header, as an order line or through the business relationship. Easily create an order from complaints when needed. Ensure no steps are missed in correcting the problem with:
- Assignment of the complaint to a recipient.
- Indicating the complaint status as open, late or closed.
- Complaint log by customer or user.
- Linking documents and notes to the complaint.
- Attaching complaints to a transaction, e.g. campaign, quote, order or call list.
Optimize Customer Relationships
In a Global Economy: Staying Competitive in the Multi-Channel Distribution Industry Through The Effective Use of Best Practices
Advanced Distribution from Advanced Distribution Partners
Advanced Distribution Partners live and breathe distribution; our software goes deeper than any out-of-the-box band-aid solution offered by solution provider generalist.
Get the right solution to power smarter decisions in your business! Advanced Distribution Partners combine their deep understanding of Industrial Distribution with the latest Microsoft technology to customize and implement a solution that addresses your needs while maximizing your margins.
Advanced Distribution Partners – Advanced Solutions, Clear Results.
