How Value-Added Services Can HELP Your Distribution Business
By Ann Cowgill in Blog on Wednesday, February 8th, 2012
Derek Singleton, ERP Analyst at Software Advice, and Marc Wulfraat, President of the supply chain consultancy MWPVL International, recently wrote about the need for distributors to provide value-added services. They bring up the point that your customers request them, but that you can also benefit from this involvement. While you’re satisfying your customers demands, your distribution business can maximize this opportunity to engage deeper with them.
In their article, Derek and Marc cover five value-added services that distributors can provide to boost relationships with customers while satisfying services demand:
- Vendor Managed Inventory
- Delayed Product Assembly
- Provide Green-related Services
- Improve Support of e-Commerce
- Offer Repair and Support Services
To read the entire article, please visit Software Advice.